Products

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EXCHANGE POLICY

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Terms of Service – AURA STEPZ

By using AURA STEPZ, you agree to the following:
- Product images are for display purposes; minor variations may occur.
- Prices and availability can change without prior notice.
- Orders may be canceled if stock is unavailable.
- Misuse of the website or false information may result in order cancellation.
Shipping Policy – AURA STEPZ
- We offer shipping across Pakistan.
- Orders are processed within 1–2 business days.
- Delivery usually takes 3–5 working days, depending on location.
- Delays due to weather or courier issues are beyond our control.
You will be contacted if there is any issue with your order.
Return & Refund Policy – AURA STEPZ

At AURA STEPZ, customer satisfaction is important to us.
- We accept returns only if the product is damaged, defective, or incorrect.
- Requests must be made within 7 days of receiving the order.
- The product must be unused and in original packaging.
- Sale or discounted items are not eligible for return or refund.
Refund Process:
- After inspection, approved refunds will be processed accordingly.
- Shipping charges are non-refundable.
For return requests, contact us at:
📧 adura0571@gmail.com
📞 +92 337 5052225
Privacy Policy – AURA STEPZ

Your privacy matters to us.
- We collect basic information like name, phone number, email, and address only to process your order.
- Your information is never sold or shared with third parties.
- All data is used only for order processing, delivery, and customer support.
By using our store, you agree to our privacy practices.
Contact Information
For support or inquiries, reach out to us anytime:
- Email: adura0571@gmail.com
- Phone: +92 337 5052225
- Address: Sargodha, Pakistan

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